| 1. |
After the occurrence of a loss normally
intimation to be given to the Policy issuing KPK
immediately. |
| 2. |
Above step will be preceded by lodging
a FIR to the nearest Police Station , in case the loss
has occurred due to any cause like Fire, Burglary,
Theft, Damage to third party, Accident etc., i.e. for
any reason other than Act of God Peril e.g. Flood,
Earthquake, inundation etc. |
| 3. |
Collect relevant claim
form. |
| 4. |
Fill up the claim form correctly after
reading it thoroughly. |
| 5. |
Submit claim form to the Policy
issuing KPK along with documents required
/asked for, such as Police Reports, Doctors
Prescriptions, Reports of Pathological tests, Cash Memos
from the Chemists Shop for the medicine purchased,
Admission and Discharge Certificates, Receipts from
Surgeon, Doctors etc. as the case may
be. |
| 6. |
The Policy issuing KPK may appoint
Surveyor/ Loss Assessor or may refer the case to panel
Doctors, if necessary. |
| 7. |
Claim is finally settled by the Policy
issuing KPK and payment is made to the Policy
holder as a full and final settlement of
claim. |
| 8. |
Please note in some cases provisional
payment is also made to the Policy holder pending the
final processing of the claim, depending on the merits
of the case. |
| 9. |
The above
list is not exhaustive but only indicative. Further
details can be ascertained from the nearest
office. |
